Agents
Our goal at Kniesel’s Collision is to ensure a positive repair experience for your insured. We understand that your client’s claims experience directly relates to retention and growth of your book of business. At Kniesel’s, our goal is to be a positive reflection of your brand!
At Kniesel’s, we understand the importance of the agent’s involvement and have developed an agent email program to keep the agent informed during the claims process. JD Power’s Claim Satisfaction Surveys have shown that agents that are perceived as being involved in the claims process experience higher retention rates, as well as increased customer satisfaction indexes.
Click here for the most recent J D Power Auto Claims Satisfaction Survey: https://www.jdpower.com/press-releases/2015-us-auto-claims-satisfaction-study
Local Provider of Continuing Education for the Insurance Professional
Kniesel’s Collision has partnered with 5th Gear Enterprises, a leader in professional insurance CE training. Through this partnership, we specialize in quality, customized CE class offerings at no cost for the busy insurance professional.
Kniesel’s is proud to be able to offer both on-line classes, as well as exciting live courses presented throughout the year. These courses are pre-approved and reported directly to the California Department of Insurance. An agent license is not required to partake in our continuing education courses.
If you are interested in obtaining your personal registration code or taking advantage of any of the live courses offered this year, please contact Rebecca Endres at rebeccae@kniesels.ian.center or (916) 300-4959.
Already registered for on-line CE courses? Click here for access to your continuing education account: www.5thgearce.com
2018 Continuing Education Schedule
After selecting the course(s) you want to take, please fill out the form below and click on the submit button to reserve your spot in the class.
Sign Up for Courses
Available Courses – Spring 2019
INSURANCE ETHICS – HOW MANY WAYS CAN YOU SAY “DO THE RIGHT THING?”
| Credits: 3 | Date: April 11, 2019 |
| Seats: 40 | Time: 9:00 am – 12:00 pm |
| Location: Natomas Training Center, 1200 Del Paso Rd., Sacramento, CA | |
| Instructor: 5th Gear | |
THE CHANGING FACE OF INSURANCE FRAUD
| Credits: 3 | Date: April 11, 2019 |
| Seats: 40 | Time: 1:00 pm – 4:00 pm |
| Location: Natomas Training Center, 1200 Del Paso Rd., Sacramento, CA | |
| Instructor: 5th Gear | |
Let us know!
Please send your agent liaison a quick email or text to let us know your client is coming in, and any special needs they might have during the repair of their vehicle. You can contact your liaison, Rebecca Endres, at (916) 300-4959 or via email at rebeccae@kniesels.ian.center.
When one of your clients has a vehicle at Kniesel’s, we will keep you updated via email during the claims process.
Please have your customers let us know that you’re their agent, so we can ensure you are kept updated during the claims process.